Endpoint reachability
A request is sent from outside our network to confirm the endpoint answers from where your team actually works.
Quality
How we check what we hand you
There is no quality laboratory here and no research department. There is a short list of checks we run before an endpoint goes live, and a longer list of claims we refuse to make.
Why this page is short
Most provider quality pages are long because they are describing a factory. We do not have one. What we can describe is the sequence a request goes through on our side before we hand you credentials, and the checks we run when something looks wrong afterward.
There is no test coverage figure on this page, no team headcount and no audit badge. If a number is not something we have actually measured, it is not here.
Before you get a key
Every new account goes through the same sequence. It is not elaborate, but it is not skipped.
Key scope
The key is issued with the access it needs and nothing more, and we confirm it can be revoked.
Model identifier
We confirm which model identifier your key resolves to, so that "it works" means the same thing on both sides.
A real call, not a ping
We send a request that resembles your actual workload — a document, a prompt, an image, depending on what you told us — and we look at the response, not just the status code.
Error surfaces
We check what an authentication failure, a rate limit and a malformed request look like, so we can recognize them in your logs later.
While you are running
What we watch
We monitor the things we can actually see: whether requests are succeeding, whether error rates move, and whether latency shifts in a way that suggests something upstream has changed. When we see it, we tell you before you have to ask.
What we do not publish
We do not publish a dashboard of our own, and we do not restate the model provider's published availability figures as if they were ours. The availability page explains what we will and will not put in writing.
What we do not claim
No invented numbers
We do not claim a test coverage percentage, an internal quality standard, a team size, or an audit. We have not measured those things, so a number here would be decoration.
What we will commit to instead
If a supplier questionnaire demands those things, tell us — we would rather answer "we do not have this" in writing than invent a figure that falls apart under review. What we will do is put the checks above into the agreement as commitments, and let you hold us to them.
When something goes wrong
Tell us what you sent and what came back. Because we ran the same sequence before you went live, we already know what a healthy response looks like for your workload — which usually shortens the diagnosis to a few messages rather than a support ticket that goes back and forth for a week.
QUALITY · WHAT WE CHECK BEFORE YOU SEE IT
INPUT
Your workload
the documents and calls you actually run
CHECK
A scripted test set
run against the same model you get
OUTPUT
A written result
what passed, what did not, and the limits
- Tested on your own samples, not on a demo
- Failures reported, not hidden
- The model itself is DeepSeek’s
Tell us what you're running.
Send us your monthly volume and what you use today. We usually reply within one business day with a price and a named contact.